Privacy Policy

Last updated: 2026

This Privacy Policy explains how Cellerate Limited (“Cellerate”, “we”, “us”, or “our”) collects, uses, and protects personal data when you visit https://www.cellerate.co.uk, contact us, or interact with our services. We are committed to protecting your privacy and ensuring that your personal data is handled responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Cellerate Limited
Store Street
Manchester
M1 2WD
‍
United KingdomEmail: contact@cellerate.co.uk
Website: https://www.cellerate.co.uk

2. Personal Data We Collect

We may collect personal data when you interact with our website, contact us directly, or sign up to receive communications from us.
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Information you provide directly
When you complete a contact form, download materials, enquire about products, or subscribe to updates, we may collect: Name, Email address, Company name, Job title, Phone number, Message or enquiry details. This information is typically collected through forms on our website powered by HubSpot.

Marketing communications
If you sign up to receive newsletters or updates, we may collect: Name, Email address, Company information.
Marketing emails are managed using Mailchimp.
You can unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails.

Website usage data
When you visit our website, we may automatically collect certain technical information using analytics tools such as Google Analytics, including: Pages visited, Time spent on pages, Device and browser type, General location information (country or region), Referring website.
This data helps us understand how our website is used and improve the user experience.

3. How We Use Your Personal Data

We use personal data for the following purposes:
Responding to enquiries
To respond to messages, questions, or requests submitted through the website.
Product enquiries and demonstrations
To arrange demonstrations, provide technical information, and discuss our products or services.
Providing quotations and technical information
To prepare and send product quotations or relevant technical materials.
Marketing communications
To send newsletters, product updates, and company announcements where you have subscribed or consented to receive them.Improving our websiteTo analyse website usage and improve performance, usability, and content.

4. Legal Basis For Processing

Under UK GDPR, we process personal data under the following legal bases.
Legitimate interests
We process enquiry data and website analytics where it is necessary for our legitimate interests, such as: responding to enquiriesmanaging customer relationships, improving our website and services
Consent
We rely on consent when sending marketing communications. You may withdraw your consent at any time by unsubscribing from marketing emails.

5. Cookies And Tracking Technologies

Our website uses cookies and similar technologies to support functionality and analyse website usage.
These include services such as: Google Analytics for website analytics, HubSpot for contact forms and customer relationship management and CookieYes for managing cookie consent preferencesMore detailed information about cookies used on our website is available in our Cookie Policy.

6. Third-party Services

We use trusted third-party service providers to operate parts of our website and communications.
These may include:
HubSpot
Used for contact forms and customer relationship management (CRM).
Mailchimp
Used to manage marketing communications and newsletters.
Google Analytics
Used to analyse website traffic and understand how visitors use our website.
These providers process personal data on our behalf and are required to protect it in accordance with data protection laws.

7. Data Sharing

We do not sell or rent personal data to third parties. We may share personal data with trusted service providers who help operate our website and communication systems, including, HubSpot, Mailchimp and Google Analytics. These providers process data only as necessary to provide their services.

8. International Data Transfers

Some of the third-party services we use may process data outside the United Kingdom or the European Economic Area. Where this occurs, appropriate safeguards are in place to ensure personal data remains protected. These safeguards may include, Standard Contractual Clauses approved under UK GDPR and adequacy decisions where applicable.

9. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected.
Typical retention periods include:
‍Enquiry data:
Retained for up to 24 months after the last interaction.
‍Marketing contacts:
Retained until you unsubscribe or request removal.
Analytics data may be retained for shorter periods depending on configuration.

10. Your Data Protection Rights

Under UK data protection law, you have the following rights.
You may request to: Access the personal data we hold about you, correct inaccurate information, request deletion of your personal data, restrict how your data is processed, object to certain types of data processing, withdraw consent for marketing communications.
To exercise any of these rights, please contact us at:ccontact@cellerate.co.uk.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations.
Any updates will be published on this page with an updated revision date.